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Global settings redesign
Global settings redesign
Global settings redesign
Simplifying global settings
Simplifying global settings
Simplifying global settings
The global settings no longer supported the complex software SimplePractice had become, so I worked with a PM to improve the experience for our customers.
The global settings no longer supported the complex software SimplePractice had become, so I worked with a PM to improve the experience for our customers.
The global settings no longer supported the complex software SimplePractice had become, so I worked with a PM to improve the experience for our customers.
Company
Company
Company
SimplePractice
SimplePractice
SimplePractice
Skills
Skills
Skills
Product Design UI & UX Design
Product Design UI & UX Design
Product Design UI & UX Design
Category
Category
Category
Product settings
Product settings
Product settings
Date
Date
Date
March 2024
March 2024
March 2024
Challenge
Challenge
Challenge
The global settings no longer supported the powerful, complex software SimplePractice had become. There was no clear product owner of Settings, so it became a screen full of links with no structure.
The global settings no longer supported the powerful, complex software SimplePractice had become. There was no clear product owner of Settings, so it became a screen full of links with no structure.
The global settings no longer supported the powerful, complex software SimplePractice had become. There was no clear product owner of Settings, so it became a screen full of links with no structure.
The impact I made
The impact
I made
We conducted a competitor analysis and customer research. We conducted live user interviews and did unmoderated testing with Maze . I wrote settings principles to align with stakeholders and guide our decisions. I restructured the information architecture and rewrote page names and descriptions to add clarity. When the news Settings launched, we offered customers a toggle. They could choose to turn on the new Settings before it officially replaced the current experience.
We conducted a competitor analysis and customer research. We conducted live user interviews and did unmoderated testing with Maze . I wrote settings principles to align with stakeholders and guide our decisions. I restructured the information architecture and rewrote page names and descriptions to add clarity. When the news Settings launched, we offered customers a toggle. They could choose to turn on the new Settings before it officially replaced the current experience.
We conducted a competitor analysis and customer research. We conducted live user interviews and did unmoderated testing with Maze . I wrote settings principles to align with stakeholders and guide our decisions. I restructured the information architecture and rewrote page names and descriptions to add clarity. When the news Settings launched, we offered customers a toggle. They could choose to turn on the new Settings before it officially replaced the current experience.
Tangible results
Tangible
results
96.5% of customers who turned on the new Settings toggle kept it on and used the new design.
96.5% of customers who turned on the new Settings toggle kept it on and used the new design.
96.5% of customers who turned on the new Settings toggle kept it on and used the new design.